City of Sioux Falls App Support

If you're having trouble logging in:

• Clear your browser history and open a new tab
• Try using a different browser
• Reset your password

If you are still having issues, contact our support team at requestsupport@siouxfalls.gov.

If you have tried to reset your password and have not received an email with reset instructions:

• Ensure you have the correct email address input on your account
• Check your email spam folder for any messages

If you are still having issues, contact our support team at requestsupport@siouxfalls.gov.

Yes, logging in is required to submit a request.

Why is logging in necessary?

Logging in allows us to:

• Keep track of your request.
• Contact you for updates or more information.
• Ensure your privacy. Your personal information is confidential.

Yes and no.

• Web Portal: Yes, the address needs to be exact and will autofill as you type.
• Mobile App: No, you can use the pin drop feature to pinpoint the exact location on a map.

1. Check Required Fields: Ensure you've filled out all mandatory fields.
2. Character Limits: Be mindful of character limits on certain fields. They should be indicated.
3. Contact Support: If the issue persists, reach out to our support team at requestsupport@siouxfalls.gov for further assistance

• Email Notifications: If you provide an email address in the contact information, you'll receive email updates.
• Account Creation: Creating an account is the best way to track your requests. You can log in to check their status and any updates.

If you are unable to find updates on your request you have submitted you should check your spam/junk folders. If still unable to find updates, you can reach out to support at requestsupport@siouxfalls.gov.